SEAMLESS TERMINAL PLANNING

Planning_Studio

In these days planning at airports gets more and more complex. Different possibilities of applied processes and technologies have impact to the productivity of your infrastructure and resources. The important thing is not to implement by best guess, but to have accurate forecasts to rely on. Imagine know to have the opportunity working with a solution which is easy to use, so everybody can learn working with it. Planning was never this easy before and changes can be applied in real-time to elaborate and discuss results during a meeting or session.

Airport Planning Solution

AMORPH.aero Planning Solution optimally supports your daily work as an airport operations planner. Planning Studio allows you, between others, to evaluate changes in your terminal infrastructure in order to support the increasing number of passenger, determine optimal number, location and position of passenger process points, identify the ideal passenger flow to maximize your retail revenues, generate the long-term resource planning, identify optimal stand and gate allocation from the transfers point of view, etc…

Main features:

  • Planning based on fast simulations, using on-scale terminal layout
  • Very easy and straightforward airport model editor
  • Evaluate terminal infrastructure changes
  • Generates optimum resource allocation to meet target KPIs
  • Just download, request a license and you are ready to easy and accurately plan your terminal operations.

Create your layout

The Studio allows you to create, edit and evaluate planning Projects. AMORPH.aero takes into account the exact terminal layout and comes with an easy, but very accurate, on-scale, multi-level terminal model editor. It’s very simple and fast to create your terminal model. In just a few hours of modeling your airport is ready for planning.

Run simulation

The core of solution is the detailed passenger flow simulation engine, proven to be the fastest available on the market. It executes with high speed (aprox. 1 min for a whole peak day with over 100.000 passengers per day) the agent-based passenger behavior-oriented pedestrian simulation model of your airport.

Create scenarios

In order to compare different planning scenarios you can easily create scenarios within the built layout of your terminal. There you can import a new or edit an existing flight plan, as well as flight transfer tables or resource allocation for check-points.

Evaluate results

Detailed reports support you in understanding the analysis results. The systems comes with passenger flow report, resource utilization and resource demand, waiting time and queue sizes, at each process point. Detailed process interdependencies and connection reports are also available. We continuously add new reports, based on our customer feedback!

For more information look at our website http://www.amorph.aero/solutions/planning-studio

AMORPH.aero: Successful Installation @ Helsinki Airport

Airports worldwide face significant growth figures in passenger numbers. IATA (International Air Transport Association) expects 3.8 billion passengers traveling by 2030. For airports, this leads to a challenge, providing the required infrastructure for smooth passenger handling. Airport expansions and infrastructure programs need to be planned years ahead. In the meantime, it is necessary to ensure the most efficient use of resources and facilities. Especially during the day of operations, efficient handling of resources depends very much on updated information and the capability to react to sudden changes. Empowering operations to plan ahead for the upcoming hours, Amorph Systems is the first provider of operational simulations, forecasting what is going to happen in the whole terminal environment. This keeps operations managers in the driver seat of their decisions to prevent disruptive situations before they occur.

Helsinki Airport

Helsinki Airport, operated by Finavia Corp., is Finland’s main hub and a strong transfer connection between Asia and Europe.  Due to its geographical location, Helsinki is the quickest route between Asia and Europe, serving several routes to Japan, China, Thailand and others. 18 million passengers travel via Helsinki Airport. Based on this growing demand, Finavia has plans to extend in the future he airport capacity to handle more than 30 million passengers per year. Helsinki Airport has not only ambitious plans to grow, in parallel they want to offer a first-class service to their passengers. Keeping waiting times at security at a minimum, establishing easy wayfinding and inspiring areas to spend time, Helsinki is creating a key differentiator to ensure continuous growth in the future.

Amorph Systems in Stuttgart, Germany, has proven to be a trusted international partner offering professional software solutions and consulting services for air and ground transportation, logistics and high-tech manufacturing. Its portfolio includes advanced control, simulation, forecasting and optimization solutions, allowing our clients to better manage and plan their business operations. Besides the state of the art control and modeling techniques, these solutions require sophisticated visualizations and user interfaces fully integrated with the customer IT systems. With AMORPH.aero, Amorph Systems offers an aviation specific platform tailored to the needs of airports, from planning to operations, taking the rising amount of available data into account.

The AERFOR-Project is granted within the European Union’s HORIZON 2020 SME Instrument phase 2. The main targets of the project are to show the capabilities of AMORPH.aero, the operational simulation platform, to airports and to develop AMORPH.aero into an innovative standard software solution for further and strengthened commercialization within the European and International market. Various partners from the aviation industry such as Finavia, Fraport AG, Zurich airport and the DLR are part of the project.

Finavia was the first AERFOR trial partner. The project in Helsinki consisted of various areas from operational simulation to support the terminal operations managers, to planning solutions for short-, mid-, and long-term planning. The base installation of AMORPH.aero at Finavia helped to further standardize the solution and implementation process. With additional functionalities, the project achieved to set-up a groundbreaking solution which is the first of its kind. In the future this will include also various use-cases on top of operational control, like advertising and retail and thereby, Amorph Systems and Helsinki Airport together will show the full capabilities of AMORPH.aero.

See what the participants say about the project:

“The installation at Helsinki Airport has shown the full potential of simulation through all stages of operational and planning processes. We are delighted about this fruitful partnership with Finavia, which shows a similar mindset in being creative and innovative. Finavia wants every day to improve life for its passengers, so we do for our customers. The created solution is a milestone and will play a key role at Helsinki Airport to improve their daily operations and in a long-term, by added flexibility, a significant business value. Together we already made an impressive journey and I am very curious about what is going to come in the future.”

Andreas Hofmann, Director Business Development at Amorph Systems.

 “From the outset, it has been a very ambitious journey with the purpose of building us a capability to see into the near and more distant future, and utilize this capability for better capacity planning, resource allocation, terminal operation and more relevant passenger communication. To fulfill these expectations across multiple dimensions would not have been possible without the committed and highly talented Amorph team, with whom we had the privilege to work with. Now, we have a strong solution running, with a truly inspiring roadmap that will hopefully take the Helsinki Airport experience to new and unseen heights.”

Eero Knuutila, Head of Service Development at Finavia

HOW TO GET YOUR OPS PEOPLE RELAXED AGAIN!

wrapped in telephonesFor the most of us, the summer season is the time we are looking forward to. This period means normally having vacation, travelling, spending time with the kids and just recharging the own batteries. But: the summer time is also the high season for airports and airlines. In those weeks, when everybody else is looking for relaxation, especially airport ops people are under high pressure. For example lots of European airports face their maximum capacity during this time. This means a lot of stress for the Terminal Ops, as they are responsible for safe and fluent operations in the terminal. Stress is something individual and there are multiple factors that creates this stress, but there are also ways to handle it. I think it is very important not to neglect things and go over these factors as continuous stress can easily lead into depression or burn-out. Thus an employer should do the best he can to support their people, especially those facing the customer. Every passenger will acknowledge if, even in a stressful situation, he has been treated with respect and patience. So after the summer break, there should start a lessons learned phase, what to improve and how to support operations.

Good Planning

glasbowlTo be honest: It all starts with a good planning. Summer peaks are like Christmas, they are not really surprising. Only some conditions might change, but the peaks will keep the same.

To evaluate those changes you don´t have to be Merlin or looking into a magic glass bowle.

Therefore, the right tools can help you to get things done in an easy and accurate way. The times when planners had to work with multiple systems, spreadsheets and heavy engine simulations that took weeks to get some results are over. Smart planning tools can assist everybody to have a look on changing ressources, capacity constraints or new procedures. Ideally this planning system is connected and able to communicate with operational tools to hand-over scenarios and their results.

Prepared Processes

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copyright: Fraport AG

Based on the evaluation from the planning department about the upcoming summer, processes have to be set-up to meet the customer requirements and the own service levels during that time. This means: planning with higher amount of staff for check-points, defined steering actions to handle overflows as well as special offers for travelers.

It is very important to have a look at the passenger profile which might be different in that period than others. Probably first-time flyers and families are not that fast at security than business & frequent travelers. This affects throughput rates at security with a negative impact on the maximum capacity. The other side is that those passengers have special needs which an airport should prepare on. Frankfurt airport for e.g. introduced several offers for kids in combination with the federal police of Germany to make travelling smoother and an interesting event for kids. All this together is a big challenge to cover, but not unattainable.

Predictive Analytics

Predictive Analytics 16:9Now when talking about Smart Planning you could think now it´s all fine, Ops people don´t have to be worried at all. The problem during the operational day at airports are the deviations from the plan. Already little delays like e.g. two 747, one too early the other too late and thereby both coming at the same time can cause heavy trouble. When talking with operational people one of the biggest stress factors is uncertainty during their shifts. Being always in a reactive mode, acting as a fire fighter to deal with upcoming issues when they occur is a permanent pressure situation. But it doesn´t have to be like this: Predictive analytics can reduce stress by forecasting passenger flows. These forecasts help Ops people to handle topics long before they are going to happen.

I remember exactly when working myself for Frankfurt airport, people told me that they feel brutally lost with upcoming delays, not knowing about the effects on the landside and the inherited passenger flows. This created stress upfront when ops people saw just by numbers to face a busy day. By integrating predictive technologies and tools these eliminate the feeling of uncertainty and create situational awareness. After having installed such a solution at Frankfurt airport, terminal control said that compared to the past now they are relaxed even when passenger numbers grow to new high-time peaks.

Collaborative Platform

collaboration3Now Total Airport Management (TAM) is in discussion since years and would mean that everybody in this complex business environment shares data and information. Planners, Operations, Airports & Airlines, Federal Police and Customs, Handlers, …

And yes, things are moving in this direction and collaborative work already begun. There are some good examples of those in the industry. To make this dream come true it´s important to choose the right technology behind which supports this demand and is able to scale up as the specific airport and it´s players need it.

Therefore we created the AMORPH.aero collaborative platform. This platform enables all parties to work on their tasks like planning scenarios or operational actions and share them with each other to update the whole process chain. The aim is always to optimize the ecosystem airport, based on the latest available data.

If you need more information about the collaborative platform, and the inherited solutions please contact us at info@amorphsys.com We will be glad to hear from you and probably you will be surprised what we can do for you.

Measurement solutions and operational forecasting

In the high-tech manufacturing industry it is quite normal to measure every tiny little step a product is in process. Every machine, sensor, system is sending data which can be used to analyze and optimize the current production process.

As airports are like big factories with different process steps and stakeholders the aim is still the same, to get data about those activities. In some cases like baggage handling systems this works quite well, others face a severe problem: the human factor. Most of the landside processes are driven by passengers using infrastructure and services. They don´t act like pieces on an assembly line which is good for the individual, but bad for airport operators that have to deal with.

According to the statement “You can´t handle what you don´t measure” there is for some years now the trend to implement measurement solutions on airports to gain more and more data about these process steps and support terminal operation processes.

Looking at the available techniques and the costs of implementation, it is necessary to have a look at detailed use cases, to decide what and where to install. The bandwidth of technologies vary from WiFi passenger tracking, camera-based people counting to thermal sensors and so on…

Comparing all those available technologies most managers will decide for the solution with the highest business value with respect to the supplied use cases. One fact is always stated wrong I would like to point out:

You can´t use them for operations!

But let´s first have a look on the beneficial side of passenger counting and tracking.

Business Intelligence

First of all there is a definite value in gaining data of the landside process steps in order to enrich the analytic opportunities. Combining this with your already existing data allows business analytics to get a bigger picture of dependencies especially between airside and landside processes. As a result, planning departments are able to work more in collaboration, understanding more clearly the effects of the various changes for the whole system.

Quality Management

Measuring the overall performance of airports with a lot of KPI´s reflecting different process responsibilities, these data are essential for QM. Measured or calculated KPI´s like waiting times, dwell times, throughput are standard parameters for the performance and quality of landside processes at Airports. They are getting even more important as retail claimed to be the most significant profit contributor for bigger airports. Every minute lost in a queue means a loss of revenue to retail and subsequently a loss of profit for airports.

​Improving daily operations

Another aim of measurement technologies is to help airport / terminal operations to improve their daily business. This can work by learning from past experiences how deviations influenced operational processes. This is quite comparable to the business intelligence aspect in order to optimize the passenger process by analyzing historical data. As every day is a bit different, this gets soon very complex and does only slightly help operational people in their daily business.

However, measurement technologies can only  show what is happening now – but then it is already too late.

NOW is too late

If airport operations want to work in a preventive mode, they must act pro-actively to manage changes before disruptions even happen. This requires another technical approach.

Ideally terminal operation managers should work with forecasted passenger demand to have time for scenario decision making and stakeholder communication. The measured data is then just the quality assurance of these forecasts.

forecastandmeasure

Amorph.aero

The specialty of an agent-based solution to prepare this forecast is the flexibility to integrate every relevant parameter according to real passenger behavior. This capability allows to forecast also waiting times, dwell times and connectivity, something which is not possible just with mathematical optimization.

Amorph​ Systems is currently the only provider of such a fast agent-based solution, able to run a whole operational day under one minute. The high quality of these outputs ensure that operational managers have always the best data available to create a great passenger experience – and that´s all that matters at the end.

AMORPH.aero @ Helsinki airport

Amorph Systems is delighted to announce the installation of its AMORPH.aero suite, currently running in pilot mode, at Helsinki Airport together with operating authority Finavia.

Helsinki airportFinavia decided to develop its operational passenger flow prediction capabilities to improve transparency of the day of operations. Therefore, Finavia is trialing the AMORPH.aero platform to see how the Frankfurt airport proofed solution can help to support operational processes at Helsinki airport as well.

 

The Product

AMORPH.aero platform can enhance the operational collaborative processes and help to handle future growth in passenger volumes by using existing capacity efficiently through pro-active decision making. Therefore AMORPH.aero takes all relevant data and updates into account and uses agent-based simulation technologies to provide accurate demand forecasts for operations. By integrating frequently used operational decisions, these can be tested by what-if scenarios before applying them to live systems and resource disposition.

We will be happy to present a more detailed project description soon on our webpage and within one of our future releases of the Newsletter.

Starting Newsletter from Amorph Systems

Dear Reader,

we all know, that in our days there are tons of digital information by mail and social networks we all are getting overwhelmed with. Nevertheless, we, from the Amorph Systems team, decided to set up a regular newsletter. The intension is, to inform you about our latest projects, developments and thoughts around the aviation industry – because we believe it´s worth talking about!

The rising focus of airports and airlines in data analytics and collaborative data sharing showed us, that we hit the mark, when we first introduced our innovative operational passenger flow forecasting solution, together with Frankfurt airport authority, FRAPORT AG, back in 2011.  This extremely successful project showed us the importance to combine latest state of the art technologies with business needs of airports to maximize their capacity and profitability.

During the past years we realized how the industry changed in matters of data preparation and collaborative approaches, which established the ground to serve with our solution a platform for the future demand of terminal decision making.

Beside the strong focus on the aviation industry within this newsletter, Amorph Systems is also active in other branches like manufacturing and production. Thereby we will include from time to time some highlights from this area as well.

We hope you will like our newsletter and find the information useful.

Sincerely yours,

Andreas Hofmann

New technologies for more automation in European manufacturing industry

The European research project »SYMBIO-TIC« that started on April 1st with a term of four years aims at developing solutions for a new working environment in which the collaboration of humans and robots plays a significant role. Indeed, the new generation of robots allows more cost-effectiveness and competitiveness for the industry. However, there are several challenges like the lack of adaptability, flexibility and vertical integration preventing a wider use of automated solutions especially in the manufacturing industry. Therefore, the project partners, coming from industry as well as research institutes, will provide technologies to enhance the cooperation of humans and robots.
The project aims at a novel hybrid assembly/packaging ecosystem in a dynamic factory environment. It focusses especially on industries which are rather robot-reluctant and where current tasks and processes are perceived to be too complex to be automated. The new system will offer solutions for automating also these demanding use cases. It will be context-aware in task planning and execution, safe to human workers in a shared fenceless working space, flexible and adaptive to dynamic changes, and cost-effective.

Human-robot-collaboration for the factories of the future

In order to compete with the global market, the European industry must be able to respond to the market’s needs like dynamic changes or deviations on shop floors, manufacturing complexity and dynamism and also a quicker time-to-market. A wider use of automated solutions will help facing these needs, but the solutions must be more flexible and adaptable. Referring to this, a key factor is the immersive and symbiotic collaboration between human workers and robots. This collaboration benefits from the machine’s power and repeatability as well as from the worker’s accuracy and flexibility.
For implementing such a human-robot tight collaborative system, four objects will be addressed by the project partners: (1) Offering safety to human workers all time when interacting with robots in a shared fenceless working space. An active collision avoidance system will ensure this safe collaboration. (2) Generating who-do-what work plans on the fly suitable for human-robot mixed tasks. They should consider different aspects like the current availability, cost-effectiveness, or long-term sustainability. (3) Developing adaptable and easily controllable robots with zero programming for robot users. (4) Devising multimodal interfaces for the information exchange between worker and robot and for instructing the worker on what to do or how to do something effectively. To approach these challenges for new robotic systems, the SYMBIO-TIC project partners will especially work on technologies based on smart sensors (visual, auditory, haptic, etc.) and self-adaptive decision algorithms.
Figure 1 gives an overview about the main goals of SYMBIO -TIC as well as the work packages.

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Validation in near real industrial settings

The project’s final goal is to test and quantify the aforementioned four objectives in terms of safety, feasibility, intuitiveness, adaptability and scalability of collaboration between humans and robots. Hence, a test-bed will be developed to showcase the envisioned technologies, innovations and competitiveness in this project. Furthermore, three demonstrators placed in three European Member States are planned: in food-processing, aeronautic and automotive industries each. The three industries have been chosen for several reasons. First, they represent industries of lower (food-processing) and higher complexity (engine assembly in automotive). Also, the whole industry (food-processing) or parts of it (engine assembly) are robot-reluctant but could benefit from more automation. Lastly, the project members want to cover a wide scope as they address system integrators as well as end users.

Figure 2 shows a use-case in the aeronautic that will be chosen for a demonstrator.
The test-bed and the demonstrators will help providing evidence that the project’s innovations are realizable onsite, so that the project’s expectations of Technology Readiness Level 5-7 will be matched. During the three years, the project partners will bring the technologies from TRL 5 to TRL 7 for ready scale-up to industrial applications in real production environment after the completion of the project. The overall progress of SYMBIO -TIC will be measured every twelve months in special Key Performance Indicators (KPIs).

Symbiotic_2

Symbiotic_3

About Amorph Systems

Amorph Systems provides long-term experience as IT supplier for automation solutions in the manufacturing industry and contributes state-of-the-art solutions for advanced planning, forecasting and optimization.

Amorph Systems merges all its expertise knowledge in a Manufacturing Prediction and Forecasting software platform. A modern SOA and web service based, modular architecture builds the solid basis of the Amorph Planner & Scheduler. The integrated workflow engine enables Amorph Systems to reduce the project implementation time and cost and helps to perfectly adapt application functionalities to the customer needs. A further strength of Amorph Planner and Scheduler is the easy connection of all kind of automatically or manually driven equipment and robots to the Amorph Planner & Scheduler via pre-configured equipment interfaces.

Fore more information about Amorph Systems, please visit our websites:

www.amorphsys.com   |   www.amorph.pro   |   www.amorph.aero

For more information about the project please visit:

 www.symbio-tic.eu

EU funding for Amorph Systems

On Monday November 10th, Dr. Kaufmann, Member of German Federal Parliament, visited Amorph Systems in the Stuttgart headquarters and congratulated for the successful award to be founded by the European Commission within the programme Horizon 2020.

Amorph Systems is a well established company in the manufacturing and high-tech branch for optimization, simulation and forecasting IT-services. Providing services on a European and with its aviation products on a global market, Amorph Systems underpins the importance of the Stuttgart region as economic location for growth within the strong German market.

First steps in the aviation industry were made back in 2011 with an operational passenger flow forecasting solution for Frankfurt airport. Since one year now the company is providing an own developed product based on the experiences of the Frankfurt airport project, called Amorph.aero. With Amorph.aero, airports are able to run passenger flow simulations and optimizations either in operational or in planning mode.

Dr.Kaufmann@AmorphSystems
Mr. Kaufmann congratulated the management team of Amorph Systems (Click here to see the article of Dr. Kaufmann on his German web-page)

Now Amorph Systems was selected as one of the few German companies within the EU funding Programme “Horizon 2020’s SME Instrument” as a highly innovative company and approved to be supported with this EU fund.

Horizon 2020 is the biggest EU research and innovation programme ever with nearly 80 billion of funding. It is the financial instrument implementing the “Innovation Union”, a Europe 2020 flagship initiative aimed at securing Europe’s global competitiveness. Within the Horizon 2020’s SME Instrument the European Commission is looking for high growth, highly innovative SME’s with global ambitions.

Dr. Kaufmann, who is a supporter of this initiative as well, appreciated that new ideas and products from innovative companies get support within this EU Programme.

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©EU Horizon 2020 http://ec.europa.eu/easme/en/horizons-2020-sme-instrument

Amorph Systems convinced with AMORPH.aero and its innovative approach of operational passenger forecasting for Airports. This unique system is able to run a complex agent-based simulation model within minutes and can therefore generate accurate forecasts for all parties involved with passenger related touch points such as: check-in, security checks, border control, retail and media etc.

For further information please visit our web-site or get in direct touch with us.

Amorph Systems GmbH / Handwerkstr. 29, 70565 Stuttgart, Germany
Phone: +49 711 672 9122 / Fax: +49 711 2295 4593
info@amorph.aero / www.amorph.aero