Make the move from Manual Planning to Capacity Planning

as a Service

Take your airport Capacity Planning to a new level with AMORPH.aero planX

Why AMORPH.aero planX?

For airport and terminal operators who want to minimize costs and disruptions due to uncertain demand by proactively planning and preparing for various scenarios Amorph’s planX Capacity Planning solution provides an easy to use, cost effective solution that is immediately available.

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Who is it for?

Airport Planners
Airport Operations Managers
Security Staff Planners
Border Police (Staff planners)
Ground handlers (Check-In agent planners)
Airlines (Gate crews and service staff planners)

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What is it for?

Quick and easy airport capacity planning
Check-point peak analysis
Check-point flow analysis
Queue time evaluation
Resource planning

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Accessibility

Access anywhere and anytime using an internet connection.
Subscribe online and immediately start analyzing capacity planning scenarios.
On any device available, no installation required
No CapEx costs – runs without any required implementation

Simplicity

Start with 3 simple steps:

1.

Create a scenario by selecting the “Create first scenario” button and select a template.

2.

Name your Scenario and edit the template with your desired Check Point parameters for:

1. Target: Area per person, Maximum Waiting Time and Queue Area

2. Process: Maximum number of available lanes and the Processing rate per lane

3. Show up profile: Normal, Instant, Uniform or Custom

3.

Run the Scenario by selecting the “Calculate” button.

Efficiency

Evaluate the scenario results.

Check the KPIs at the top of the dashboard:

total number of passengers
maximum passenger inflow
maximum number of available lanes
maximum waiting time
maximum queue size.

Review the charts in the dashboard:

resource demand based on passenger inflow,
resource allocation: available lanes, missing lanes and the ideal allocation
predicted allocation with 15m, 30m and 1h time intervals
queue size and waiting time with 15m, 30m and 1h time intervals
waiting time and total waiting time with 15m, 30m and 1h time intervals
queue area demand based on passenger distancing

Effectiveness

Review multiple potential scenarios.

Make an informed decision on allocation of resources, management of passenger flows and cost implications.

With planX you can:

Relieve stress for staff and passengers with informed capacity and level of service planning
Quickly obtain informed answers to what-if questions and be better prepared

As air travel has started to recover, airports are facing new challenges with resource planning, due to uncertain and fluctuating demand as well as reduced availability of staff and passenger processing resources. Added to that are requirements for social distancing and potentially additional processing points e.g.: for health checks.

A likely outcome is that service quality is impacted due to insufficient capacity and customer satisfaction deteriorates. Disruptions have a ripple effect, causing stress and affecting staff morale.

Existing alternatives to do manual planning and use spreadsheets with limited capability, are less effective under normal circumstances and even more so now due to the volatility of the situation. Much can be gained from structured and proactive scenario analysis and being well prepared for various possibilities.

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The Airport Capacity Planning challenge

Amorph.aero planX provides a solution!

planX features

Easy to use web application with simple inputs for defining resources, targets, capacity constraints and behavior profiles

Multiple templates for analysis of different process points

Easy input of various demand scenarios

Enables advanced assessment of multiple scenarios and proactive planning to avoid over- or under-allocation of resources

Find a way to avoid queues to reduce passenger discomfort /anxiety

Enable Level of Service planning

Runs in Microsoft Azure, accessible via the Microsoft Market Place

Web-based Cloud Application

KPI´s and Thresholds to identify bottlenecks

Import / Export functionality

The basic solution can be upgraded to enable:

Long-term planning
Simulation based Flow Analytics
End-to-end resource planning

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Benefits

Affordable for small and mid-sized airports

Intuitive user interface requires no training

Deployed in the cloud and accessible from anywhere

Immediately available to end users without intervention

Option for automatic recognition and uploading of schedule data

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Deployment and subscription

Subscribe and Go!

Runs on Microsoft Azure.
Integrated with Office 365.

Get started immediately!

After successful subscription start watching the training video and you can directly start building your first scenario.

Try before you buy!

Software-as-a-Service (SaaS) with a monthly subscription and no upfront investment.

AMORPH.aero planX is ideal for small- and mid-size airports that have budget constraints.

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Terminal Capacity Planning

Get the most out of your terminal.

Deviation in passenger numbers or the terminal layout, technology changes or process adaptations, the base conditions of an airport environment are permanently changing. All these changes impact the overall terminal capacity. In order to identify bottlenecks, AMORPH.aero offers an easy, fast and flexible way for airport and PAX flow modeling, scenario evaluation and capacity analysis.

AMORPH.aero Feature Module	Usage Description
PLANNING STUDIO	Starting with the creation of an airport model, a PAX flow model is developed. By simulating passenger flows within the airport and applying different simulation scenarios the terminal capacity can be optimized. Airport resources can be planned for most efficient usage.

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AMORPH.AERO FEATURES

Planning Studio

AMORPH.aero Planning Studio provides comprehensive features dedicated for the development of airport models and to perform passenger flow simulations in airport facilities. Models built up in AMORPH.aero Planning Studio can be shared later by other AMORPH.aero Feature Modules like e.g. AMORPH.aero Flow Planner and AMORPH.aero Flow Operations.

AMORPH.aero Planning Studio is also available as a low- footprint standalone application to perform offline passenger flow simulations for resource and capacity planning.

FEATURES
Airport model editing (Terminal layout)
PAX flow simulation model editing
Offline PAX flow simulation
Airport capacity planning and resource sizing
Passenger flow visualization
Validation of terminal layout changes
"What-if" scenarios development

Flow Planner

Flow Planner is a powerful module based on a planning solution for terminal resources such as staff for check-in, security and border control.

Based on the AMORPH.aero simulation engine, Flow Planner predicts the required amount of staff depending on agreed Service-Level-Agreements or determines potential queue times resulting from staff availability.

Flow Planner is able to produce:

Resource / Staff Demand Forecasting
Comparison with previous days
Possibility to Integrate and display current flow measurements vs predicted demand
Waiting time / queue size prediction
Flow steering
What-if Scenarios
Alerts & Notifications
Mobile app for notifying staff reallocation

With Flow Planner end-users are highly flexible in using various data sources, either uploaded or connected automatically. Flow planner comes with custom interfaces to incorporate data such as flight schedules from SITA-AMS6.

FEATURES
Planning Features
AMS6 Interface
Local AODB interface
Pax load prediction
Bags load prediction
Car parking prediction
Accompanying persons prediction
Alternative / what-if scenarios
Basic prediction model editing (only 1 forecast model)
Extended Modelling Features
Custom flight attributes
Configurable KPIs and Dashboards
Extended prediction model editing
Event manager integration
Advanced Simulation Features
Operations preview
What-ifs in operations preview
Simulation based flow calculation
PAX flow simulation model editing
Staff Ordering Features
Staff ordering

Flow Operations

Flow Operations contains features of the platform which are supporting the business processes in an Operations Center of an airport.

Having the AMORPH.aero simulation engine at the core, Flow Operations uses the predictions in order to foresee upcoming queues based on live flight schedules, actual passenger numbers or real transfer figures.

Flow Operations is able to produce:

Waiting time / queue size prediction;
Actions: passenger routings, flight delays, gate closing and other in a sand-box approach;
What-if Scenarios;
Alerts & Notifications, Mobile app for notifying staff reallocation;
Real time KPIs based on the systems with which it is integrated.

Flow Operations can provide passenger number forecasts when live data is missing. Based on the historical data from the airport and machine learning algorithms, accurate predictions can be used when live data is unavailable.

FEATURES
Terminal Operations Management Features
Real-time AMS6 Interface
Real-time Local AODB interface
Real-time Pax load Prediction/Enhancement
Real-time Bags load prediction/enhancement
Real-time car parking prediction/enhancement
Real-time accompanying persons prediction
Basic prediction model editing (only 1 forecast model)
Extended Modelling Features
Custom flight attributes
Configurable KPIs and Dashboards
Extended prediction model editing
Event manager integration
Advanced Simulation Features
Ingest real-time PTMs
Ingest real-time BCBP scans
Operations Cockpit
What-ifs in operations cockpit
Simulation based flow calculation
PAX flow simulation model editing

Flight Link Predictor

Flight Link Predictor is a versatile tool for creating reliable stand allocation planning.

Predicting the link between Inbound & Outbound flights through historical link behavior, turnaround times can be analyzed to plan the corresponding ground handling staff & equipment.

Highlights:

Uses Artificial Intelligence to predict future linked flights based on provided historical links;
The Machine Learning algorithms consider airline restrictions, time constraints and airplane types as base features;
Possibility to integrate with an airport AODB so that the predicted links can be pushed from Link Predictor to the AODB.

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Social Distancing Analysis

Evaluating the impact of social distancing at the entire terminal building

Social Distancing is a topic that every airport around the world is taking on now. The impact of having people distance themselfs will be considerable. Planning Studio is a valuable tool to evaluate the impact Social Distancing will have as it simulates at a passenger level the journey from curb to gate in both directions.

As a result of passenger simulation, airport planners can identify zones where current capacity might not be enough in order to ensure the Social Distancing and therefore make further simulation where architectural changes can be considered, processing times altered or rediction of certain passengers flows as some examples of the ways the Planning Studio can empower the planners which are having difficulties in a pandemic constelation.

AMORPH.aero Feature Module	Usage Description
PLANNING STUDIO	Starting with the creation of an airport model, a PAX flow model is developed. By simulating passenger flows within the airport and applying different simulation scenarios the terminal capacity can be optimized. Airport resources can be planned for most efficient usage.

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Staff Planning & Ordering

Perfectly balance your airport‘s staff with precise forecasts.

Staff for securities and other check-points are one of the highest expenditures with the biggest impact on the passenger flow at airports. The best balance of staff is needed to achieve your Service Level Agreements without oversizing. Accurate forecasts are fundamental to achieve this. AMORPH.aero covers therefore all required forecast horizons from seasonal to operational!

AMORPH.aero Feature Module	Usage Description
FLOW PLANNER	AMORPH.aero Flow Planner produces the basis for all staff decisions, which is the accurate calculation of passenger demand at your check-points. By communicating with your security provider, you can always send out the latest demand calculation and integrate the staff rostering from security to see whether the staff plans fit your SLA requirements.

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Airport Traffic Forecasting

Anticipate your airport‘s future traffic for making the best decisions now.

The future traffic at your airport is the basis for all planning. Based on Machine-Learning and Artificial Intelligence (AI) AMORPH.aero uses most modern technologies for high-quality predictions. Future passenger destinations, aircraft movements and cargo shipments can be anticipated beforehand, in order to make todays’ decisions the best possible ones.

AMORPH.aero Feature Module	Usage Description
	Only with good forecasts, it is possible to set up a strategic plan for the upcoming years. How will traffic grow? Which kind of traffic will be there? Do I need to focus on an increasing transfer passenger stream for the future? With AMORPH.aero Traffic Forecaster we help to get answers and create the basis for your future investments.

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Media & Retail Analytics

Maximize revenue streams with Advanced Analytics.

Media & Retail are important revenue streams for airports. Therefore, it is necessary to show the dependencies between Terminal Management and Media & Retail. The unique combination of operational forecasting and retail analytics with AMORPH.aero enables our customers to make aligned decisions which are best for the airport environment. With AMORPH.aero our customers get in the driver seat to boost their revenue streams with advanced analytics methods and features.

AMORPH.aero Feature Module	Usage Description
FLOW OPERATIONS	Real-time information like PAX numbers and nationalities fed to an operational PAX flow simulation model will ensure that advertisement & media is present in the form and language of the PAX nationality groups.
PLANNING STUDIO	In order to decide also on a retail and advertisement level, it is important to know upfront about flows and behavior of passengers. With Planning Studio and the resulting agent-based PAX flow simulation models, planners can identify the ideal passenger flow in order to maximize retail revenues.

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Day-of-Operations Passenger Flow Management

Perfectly manage daily changes in real-time.

Daily changes are the norm at airports. Flight delays, gate changes, resource availability, all these have a direct impact on your operational performance.

The mass of data and the complexity of interdependencies require a solution like AMORPH.aero to be able to react immediately and make decisions on a profound base for pro-active decision making!

AMORPH.aero Feature Module	Usage Description
FLOW OPERATIONS	AMORPH.aero Flow Operations is designed to simulate all required checkpoints in your airport terminal. From Check-In to Bag Drop, Security and Immigration, Boarding and Transfer. Live data feeds keep you ahead of all changes and deviations in the flight schedule to preventively react before queues appear.
FLOW PLANNER	AMORPH.aero Flow Planner gives you full visibility on all changes in your terminal. These could be for example changing staff availability due to illness and strikes. Flow Planner keeps you updated on the results to be able to react immediately.
PLANNING STUDIO	Simulation models developed in Planning Studio can be fed with operational data in order to perform DOO Mgmt.

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Terminal Queue Management

Keep queues small and fulfill your SLAs.

Queue Management is an essential goal to gain passenger & customer satisfaction at airports. But, queue management is not only about measuring queue times, it is even more about predicting queues to prevent breaking your Service Level Agreements (SLAs). Queues are a result of a vital process based on passenger flows, resource allocation and performance. A real-time simulation-based engine like AMORPH.aero allows to perform Queue Management in a completely new way based on live airport data.

AMORPH.aero Feature Module	Usage Description
FLOW PLANNER	From tactical planning for the next days ahead to seasonal planning! With AMORPH.aero you are always up to date regarding the flow of passengers and the required resources to process them in your airport terminal and keep queues at a minimum.
FLOW OPERATIONS	In addition to Flow Planner, AMORPH.aero Flow Operations allows to perform queue management in real-time, i.e. based on actual live information from various airport IT-systems, as e.g. AODB, Flight Updates, PTMs, BCBPs.
PLANNING STUDIO	AMORPH.aero Planning Studio is the easy-to-use out-of-the-box planning solution that optimally supports daily work for an airport operations planner. Having a detailed passenger flow simulation engine at the core, the agent-based passenger behavior-oriented pedestrian simulation model of the airport serves as an ideal tool for Terminal Queue Management.

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