Capacity Planning @ VINCI Airports group: the Nantes airport case study


VINCI Airports is among the most dynamic players in the global aviation market with a network of 36 airports in seven countries, 12 airports in France and 10 in Portugal, including major cities such as Lyon and Lisbon.


In 2017, global air IT solution provider SITA was selected as partner to deploy airport management solutions among the airports of the VINCI group. As partner, Amorph Systems supports with its solution, whenever predictive solutions for Terminal capacity planning and operational flow management is required.


Therefore, Amorph Systems provides its Terminal Operations Management platform This platform is able to connect to various data sources, incorporate all kinds of predictive patterns to create a full overview of the terminal capacity. Within the European funded AERFOR project the platform is continuously improved and adapted to real-world airports’ requirements.


Nantes airport was selected as one of the first airports of this group to get various systems for airport management, including SITA´s AMS6 and Airport Pulse platform.

With around 5.5 million passengers per year and a growth rate of nearly 15% in passenger numbers, capacity planning is a very important and truly challenging task at Nantes. Additionally, not only passenger numbers are getting higher, but also passenger behaviour is changing, for example the usage of Check-in due to self- and mobile check-in possibilities. These changes have to be transferred into the overall airport capacity evaluation, as it makes no sense to look at a single process without the impact on the whole Terminal system.

The solution – SITA Airport Pulse & Flow Prediction

Together with the SITA Airport Pulse platform, Amorph Systems could help Nantes airport to deliver a flexible and scalable solution to cover all relevant check-points and services that are necessary to monitor and predict for the capacity planning process of the airport. With the focus on the security check-points, the system provides forecasts depending on the flight times, predicted passenger numbers and their show-up profiles at security. Depending on the given SLA´s, planners see immediately the demand for staff to keep waiting times under a certain threshold without oversizing.

The past solutions at Nantes airport were siloed and made for specific processes. Therefore, they were not connected to each other and able to generate an overall picture. This leads over time to inefficiency in working with these, as the preparation, execution and comparison of results is pretty time consuming then.

“Amorph Systems products are developed with the agile method, directly alongside players in airport management, making them immediately functional and tailored to requirements. Nantes Airport is pleased to have chosen Amorph Systems to further improve its capacity for forecasting and simulating its resource requirements.”

Eric Siret, Security Systems Manager, Nantes airport

With this approach, Nantes airport managed not only to get valuable insights into their processes whenever needed, but also reduced dramatically the required working hours spent to produce valuable predictions. This gained time can now be spent to focus on other relevant topics within the planning process.

“In this project we have shown that is able to improve predictability and the daily work for planners no matter if this is a big Hub airport or a smaller regional airport like Nantes. The great teamwork together with Nantes airport colleagues made this a success.”

Andreas Hofmann, Director Business Development, Amorph Systems

This case study has contributing results to the Horizon 2020 funded project AERFOR of the European Union. AERFOR has the aim to support Amorph Systems in further developing innovative solutions for capacity planning and operations at airports.