application service

Terminal Resource Planning

Dynamic, demand-driven allocation for optimal planning of resources.


Airport terminal operators continuously face the challenge to operate efficiently, maintain levels of service and manage costs. To meet this challenge, resources must be planned and allocated based on demand that is dynamic with special attention to avoid over, or under allocation of resources resulting in either unnecessary costs or compromised service levels. An overarching requirement is to ensure a good customer experience.

The AMORPH.aero Terminal Operations Planning module (TOP) provides a platform to plan terminal operations and resources for the next period in an optimal way. Resource requirements are based on the flight schedule for the applicable period, allocation rules, and any special events or expected variations in passenger loads. The resource planning output includes:

Automatic allocation of the number of staff required at each service point based on simulation results

Integrated staff ordering workflows (planned, ready, ordered) to manage collaborative activities (e.g. 3rd party supplier)

Custom definition of rules for the number of staff/lane at all service points

flexible system

With the AMORPH.aero Terminal Operations Planning module resource plans can be shared with different stakeholders to facilitate coordinated planning and for use by staff ordering and rostering systems.

In addition to predicting passenger loads, rules can also be defined to predict the load for baggage, car parking, and other resources that are related to the flight schedule.

The Terminal Operations Planning module can be scaled for planning resources in terminals ranging from large Hub airports to small regional airports. Users are empowered to perform all steps of planning, data analytics, and predictions with either simulation or static calculations for demand analysis and resource optimization.

With the AMORPH.aero Terminal Operations Planning module resource plans can be shared with different stakeholders to facilitate coordinated planning and for use by staff ordering and rostering systems.
flexible system

With the AMORPH.aero Terminal Operations Planning module resource plans can be shared with different stakeholders to facilitate coordinated planning and for use by staff ordering and rostering systems.

In addition to predicting passenger loads, rules can also be defined to predict the load for baggage, car parking, and other resources that are related to the flight schedule.

The Terminal Operations Planning module can be scaled for planning resources in terminals ranging from large Hub airports to small regional airports. Users are empowered to perform all steps of planning, data analytics, and predictions with either simulation or static calculations for demand analysis and resource optimization.

With the AMORPH.aero Terminal Operations Planning module resource plans can be shared with different stakeholders to facilitate coordinated planning and for use by staff ordering and rostering systems.

// Take the next steps.

Connect with a solutions expert

Explore how AMORPH.aero solutions can address your requirements 

Schedule a demo

See AMORPH.aero in action

Sign up for our newsletter

Get the latest news about AMORPH.aero delivered to your inbox

// Features

Management of seasonal flight plans

Automatically extract load and transfer prediction rules from historical data

Support for special days and events

Advanced profile predictions (e.g. nationalities, type of PAX, number of bags,…)

Synchronization with AODB or IATA format flight schedules

Support for multiple and complex rule sets

Dynamic demand calculation

Lane based resource allocation

Budgetary forecasts

Multiple scenario planning

Ad-hoc evaluation of special constraints (staff shortage, etc.)

Join AMORPH.aero and grow your business.